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Read what people are saying
about Precision Garage Door

Precision Garage Door of Providence
has received 9 reviews, averaging 4.56 Stars:
Review:

Had multiple problems with a garage door. Would not open all the way, inconsistent opening, bad weather striping, and very loud and squeaking. The tech Tom showed as scheduled and took time to test the opener and door. Explained the issues and gave me several options for repair. Replaced the springs, cables and rollers on the door and now it works great. Only needed one of the two doors that I have fixed, but will be calling them back in the Spring to get the second door tuned up and running as good as the one I had repaired.
Glenn matheson
A Response from: Glenn Nunez

Glenn, Thank you for your review. Tom certainly knows his craft and I am so happy that your experience was a FIVE STAR Experience. We look forward to seeing you in the spring, when it is a bit warmer.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

This company has a great policy of sending a picture of the technician who will arrive. Hector was professional, called before he came and solved my garage door problem. Thank you Hector!
Sherri Hemmert
A Response from: Glenn Nunez

Sherri, Thank you for your review. We feel it's good for you to know who is going to come to your home. I wish the contractors my wife deals with from time to time did the same. As for Hector, he is a true professional looking to solve problems. Thanks again for your business and kind words.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Well my husband was out in the Garage with him, I was still sleeping. However, I did finally get up just before he finished. He was very very nice and I haven't seen it yet, but my husband was happy with his work. Thank you so much. Bev Menzer
Beverly Menzer
A Response from: Glenn Nunez

Bev, Thank you for your review. We are very happy your husband is happy and can get his truck in the garage before the bad weather.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Was going to post on google but decided not to go this route. Your techs quoted 699 to fix my door opener and everything else that was operational. Seemed outrageous. I appreciate the upsell attempt but this is agregious and not good for your long term business. I ordered the broken part on Amazon for $17.95 and fixed it in 10 mins. I would have been happy to pay you $100 to fix it which would have been fair.
Marcus Holloway
A Response from: Glenn Nunez

Marcus, Thank you for your feedback. I had a discussion with your technician, and he knew you were not satisfied so he didn't charge you anything. But he also told me that your door was in an unsafe state. In particular, he told me that your springs and pulleys were worn and unsafe and needed to be replaced. In addition, he noted that the trolley on your Genie Screw Drive was worn and would need to be replaced also. I know you have elected to have no work done and have replaced the trolley yourself. Of course, this your prerogative, however, being in the business as long as we have, we would never recommend you do band-aid repair. The trolley on your motor wore out because your parts are in bad shape. They trolley you replaced will need to be replaced in short order as it will wear prematurely because the worn parts, we recommended changing, will put undue stress on the new trolley. An analogy I like to use is that if your tire is wearing unevenly because your suspension is worn and out of alignment, changing your tire, while a short-term remedy, will only mask the issue that the suspension needs to be repaired. The new tire will wear out in short order and will need to be replaced again if you ignore the suspension issues.

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

I called Precision door on a Sunday after my garage door opener broke. I got a live person who scheduled an appointment. They sent Thomas, who texted me and called me 20 minutes before he arrived. He was earlier then the quoted time and he immediately diagnosed the problem and installed a new garage door opener. He helped me pair it to my car and made sure I understood how everything worked. I would definitely would use this company again. Thomas was very professional and knowledgeable.
Desiree Gray
A Response from: Glenn Nunez

Desiree, Thank you for your kind words and we are so happy that you are happy. We strive for our customers complete satisfaction.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

5 Star rating. Repaired springs and rollers. Work was performed in a professional and knowledgeable as well as neatly way. As the crew worked, they informed me as to what was being done and why replacement was necessary and informed me of future work that may be necessary to the door. Would not hesitate Precision to family and friends. Your respond time was excellent as garage door would not open and cars were stuck inside until repair men came. Would contact Precision whenever necessary as your are true to your advertisement of 24/7 response time.
Michael Fitzgerald
A Response from: Glenn Nunez

Michael, Thank you for your kind words. We strive to be responsive, knowledgeable and informative at all service and new door calls. We are so happy you are completely satisfied.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Tommy and Hector were very polite and knowledgeable all my questions were answered and they also showed me some options that I was not aware of. My thanks to both for there help!
Dennis Pichette
A Response from: Glenn Nunez

Dennis, Thank you for your kind words. We work hard understanding our products so that we may present all the available options to our customers. This ensures your complete satisfaction as you will have your doors for a long time and we want to make sure you will enjoy looking at them as well as using them for a long time.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very happy with the service I received from Precision. I had two old garage door openers that needed replacement along with springs, rollers etc. Tommy and Hector were professional, great to work with and did an excellent job in replacing everything and getting it all operational same day. I highly recommend your service.
Peter Malin
A Response from: Glenn Nunez

Peter, We are so happy that you were completely satisfied. We take great pride in our work and in your complete satisfaction.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

we were looking for someone in the city of east providence to repair a newly installed garage door an installation badly done so we went on line and we found precision they did a very good job we were very happy.
Manuel Lacerda
A Response from: Glenn Nunez

Thank you so much for the feedback. We are very happy you had a great experience.

Service Provided:
Garage Door Repair
Product:
Garage Doors